Privacy Policy

This Privacy Policy explains how Utilizzio processes personal data when users visit https://utilizzio.com, contact support or place an order.

Data Controller

The data controller is NAMASTEK SRLS, Corso Matteotti Giacomo 36, 10121 Torino (TO), Italy, VAT Number 11558890015. Privacy questions can be sent to admin@utilizzio.com.

Data We May Collect

Contact details such as name, email address, phone number and delivery address.
Order information, payment confirmation details, products selected and customer service messages.
Technical data such as IP address, browser information, device data, pages visited and cookie preferences.

Purposes of Processing

Data is processed to manage orders, provide customer support, deliver products, prevent misuse, maintain website security, comply with legal obligations and improve the browsing experience.

Legal Basis

Processing may be based on contract performance, legal obligations, legitimate interest in operating a secure website, and consent where required for optional analytics or marketing cookies.

Retention

Order and accounting information is retained for the period required by law. Support messages are kept only as long as necessary to handle the request and protect legitimate rights. Cookie data follows the durations described in the Cookie Policy.

Sharing of Data

Data may be shared with service providers needed for hosting, payments, shipping, email delivery, analytics, legal compliance and fraud prevention. Providers are required to process data only for the instructed purposes.

User Rights

Users may request access, correction, deletion, restriction, portability or objection where applicable. Users may also withdraw consent where processing is based on consent.

Contact

To exercise privacy rights or ask questions, contact admin@utilizzio.com.