Shipping Policy

This Shipping Policy explains how orders placed through Utilizzio are prepared and delivered.

Delivery Areas

Delivery availability depends on the product, courier coverage and destination entered at checkout. If a destination cannot be served, the customer will be informed before or shortly after order confirmation.

Preparation Times

Orders are normally prepared after order confirmation and payment validation where applicable. Preparation times may vary during holidays, high-volume periods or supplier availability checks.

Shipping Times

Estimated shipping times depend on the courier, destination and product availability. External events such as weather, customs checks or courier disruptions may affect delivery.

Shipping Costs

Any applicable shipping cost is shown before order confirmation. Additional customs duties, taxes or local import charges, if applicable, are the responsibility of the recipient unless stated otherwise at checkout.

Tracking

When tracking is available, the customer may receive a tracking reference by email or support communication. Tracking updates depend on the courier system.

Incorrect Address

Customers must provide complete and accurate delivery details. If an address is incorrect or incomplete, delivery may be delayed, returned or require additional coordination.

Delivery Problems

If a package appears damaged, missing or delayed beyond the expected timeframe, contact admin@utilizzio.com with the order reference and any useful details.